MTN Nigeria wants mobile phone users to further secure their experience and has introduced a security number to do just that.[blockquote right=”pull-right”]The security code essentially protect a customer’s phone line from fraudulent activities; gives access to self service channel and eases the process around sensitive services such as MTN SIM swap. [/blockquote]
The MTN security number is a 16-digit number that is unique to each phone number. It has a 12-digit customer identification number and a 4-digit Security Key.
This unique number will secure your mobile account and prevent third parties from making transactions on your account.
It will also enable you access self-service channels through an advanced system that requires the MTN Security Number before any service transactions is processed on the MTN Nigeria network.
The security code essentially protect a customer’s phone line from fraudulent activities; gives access to self-service channel and eases the process around sensitive services such as MTN SIM swap.
HOW TO SETUP AN ACCOUNT
You can set up an MTN Security account with two simple steps:
-Go and register your MTN SIM. Ask for your security number from their office if you registered at an MTN office but if not, take the next step:
-Call 180 to talk to one of the customer care agents and request for your security code and USER ID. You should get a text message shortly containing your security number and ID.