Galaxy Backbone says that ongoing road works in Nasarawa state that damaged its optical fibre cables also affected Internet users in parts of the country, including Lagos.
Galaxy Backbone, technology services provider to government and private customers says that recent damage that affected 175 kilometers of optical fibre cables has also “greatly affected” the company’s operations, especially the connectivity from Lagos through Enugu , Makurdi to Akwanga.
Professor Muhammad Abubakar, Managing Director/Chief Executive Officer of Galaxy Backbone, which is supervised by the Federal Ministry of Communications & Digital Economy, was already taking steps to liaise with the Ministry of Works and Housing to ensure that construction work across the country did not have so much effect on the cables on road corridors.
According to him, Galaxy Backbone management staff and a team of its engineers inspected the locations where some of the cables have been damaged, while steps have been taken to avert a recurrence.
“Road construction is not going to stop any time soon because roads are integral to development and progress of the nation but we should also take steps to protect these cables.
“The cables provide essential internet services to a cross spectrum of public and private concerns across the country and any damage they suffer will disrupt the service”, he says.
According to the Galaxy Backbone MD, “we have to begin to observe international best practices whereby national assets such as this are factored into construction of roads and other infrastructure.”
The damage to optical fibre cables have greatly affected the company’s operations, especially the connectivity from Lagos through Enugu , Makurdi to Akwanga, the company says.
“It means our customers on these routes are not getting the services they deserve as we experience several hours of low availability,’’ the MD says.
Mr Auwalu Salisu, Head of Network Services, who was also on the team, said that Galaxy Backbone the company’s Network Management Centre (NMC) could swiftly detect any disruption in services and address them both remotely and physically.
According to him, about 175 kilometers of optical fibre cables had already been badly affected on the Nasarawa road corridor, while the immediate steps will be to ensure that the cables remain intact while road construction persisted.
Galaxy Backbone’s Salisu also says that the company has received complaints from some government departments as well as some private companies about constant interruptions in Internet services, “which prompted the field trip.”