CyberSource, a Visa Incorporated company has launched Decision Manager Replay, the industry’s first fraud tuning analytics tool that allows merchants to quickly analyze and adjust their online fraud management strategies.
“Merchants create rules and parameters in their fraud management systems that determine whether a transaction is accepted or denied, based on risk levels,” Andre Machicao, senior vice president, CyberSource, a Visa Inc. company says.
“In some cases, the parameters they set might be overly cautious, causing them to lose legitimate, safe business unnecessarily. CyberSource’s new capability allows merchants to back test prior transactions to see what would have happened if they had set different rules.”
[blockquote right=”pull-right”]“According to a 2015 CyberSource North American Fraud Benchmark Report, on average, 27 percent of online orders received by a merchant will be routed to fraud analysts for additional manual review. Of those, roughly 85 percent are ultimately deemed valid and accepted.” [/blockquote]